As we continue to scale as a brand, we’ve noticed some fake websites and accounts popping up. But don’t worry, we’re here to help you spot them and stay safe.
Here’s some things to look out for …
- If the URL isn’t eu.lounge.com – that’s not us.
- If someone offers a “sponsorship deal” without it coming from our main Lounge Instagram account – that’s not us. This also applies to us asking for images, offering samples, product testing sessions, or photoshoots.
If you think you have made a purchase from a fake website:
- Contact your bank – they might be able to help.
- If you need help identifying if you’re shopping on the official Lounge site, feel free to reach out to our Client Services team anytime. We are here to help with any questions!
If you think you’ve been contacted by a fake account or website, please report it! We’re working hard to keep you safe, but we need your help too. If you have shared any personal information, we advise you to contact the police.