Customs & Duties

All orders from Lounge are shipped from the United Kingdom. You may be subject to additional import fees upon delivery depending on your location.

  • UK & EU - No Customs Fee's.
  • USA - Orders above US$800 are subject to Custom Duties. Please check with your local Customs Department for more information.
  • Australia - Orders above AUS$1000 are subject to Custom Duties. Please check with your local Customs Department for more information.
  • Canada - Orders above CAD$12 are subject to Custom Duties. Please check with your local Customs Department for more information.
  • ROW - Please check with your local Customs Department for more information.

Please be aware that Lounge does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. 

If you refuse to pay the Customs fee and the parcel is returned to back to Lounge, we will contact you regarding a re-shipment or refund. Customs may choose to dispose of your package instead of returning it to Lounge. In this instance, we will not be liable to re ship the product back to you.

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