Important Note: Due to the current pandemic, shipping times in all destinations may expect delays at this time. *If you're shopping in Australia, Canada or the USA, please note that some parcels may experience prolonged delays (in our current experience up to 28 working days.)
Please find below our estimated shipping times from despatch for all destinations we deliver to.
*The following postcodes may not meet Royal Mail next day and 48 hour delivery timescales.
Next day: GY, HS, IM, JE, KW15-17, PA49, PA60-PA75, PA78, PH30, PH41-PH44, ZE2-ZE3
- Next Day and Express orders must be placed before 4pm GMT Monday - Friday to be processed on the same day.
- We are not able to fulfil next day deliveries if the order is placed after 4pm GMT on a Friday - Sunday. Orders placed after this time and over the weekend will then be processed on the next working day, meaning your parcel will be processed on Monday and delivered 'next day' on Tuesday.
- If you are waiting for longer than the proposed shipping time frame, please get in touch with our Lounge Experts right away so we can investigate and find a solution as soon as possible for you: firstname.lastname@example.org.
- In some cases, orders made with standard delivery can take up to 14 working days to arrive in the EU. This is subject to courier processing.
- In some cases, shipping costs to some countries within the EU may differ to the listed costs above within your checkout cart.
- Economy shipping is not available in all countries, so in this case there will only be an Express service offered at the checkout cart.
- Free Shipping and discounted Express Shipping is not currently available in all countries.
- We do not currently deliver to Russia. We hope to offer this very soon.