How do I purchase a Gift Card?
Gift Cards can only be purchased through our online store and can be accessed through any of our product pages. Gift Cards are not physically shipped, you will receive a confirmation email containing your Gift Card code.
Please note, any refunds requested for items purchased using a Gift Card will be refunded back onto a Gift Card.
I'm Purchasing a Gift Card for someone in another country
If you are purchasing a gift card for someone who resides in another country, please ensure you purchase it on that countries store.
How do I use my Gift Card?
Once you have placed an order for your Lounge E Gift Card, you will receive a confirmation email, followed by a second email that contains your unique code and instructions on how to redeem your Gift Card within the checkout.
Note: Please note, do not purchase Gift Cards alongside other products on the website. Please purchase the Gift Card alone as a single product so the email code may be redeemed.
Where can I use my discount code?
You can use your discount code during checkout by selecting the 'apply discount code' section and clicking apply. Please note, discount codes cannot be used on sale items.
I no longer want my Gift Card, can I get a refund?
Lounge E Gift Cards are non refundable items.
Can I use a Prepaid Visa/Mastercard Gift Card?
Unfortunately, we do not accept Prepaid Visa/Mastercard Gift Cards.