We are unable to amend the items or sizes in your order, or add items to your order. However, you will have the option to cancel your order within 15 minutes of this being placed, via our new order editing feature.
You can find this after checkout, on your order confirmation page. This may be a better option for you if the order error is particularly urgent.
If this timeframe passes and you'd like to cancel your order instead, please contact our team with the below information and we'll do our best to help but we we can't guarantee being able to cancel this:
- Order number
- Email address
- Phone number
- Delivery address
Alternatively, you can return or exchange your items when they arrive here.
If you have a question regarding your order, please do reach out to our Client Services team using the icons below.