FAQS

How can we help?

Please note: Due to the incredible response to our Feel Your Breast campaign, your order may be subject to dispatch delays. Our Client Services Team are also working through a high number of queries and response times are delayed by up to 3 working days. We appreciate your patience while our team works hard to dispatch orders and respond to queries as quickly as possible. Please avoid sending multiple emails, as this will delay response times further. If your order included a free Pointelle Triangle Set from the FYB promotion, it must be returned if future returns bring your order total below £40.

Need to return an item?

Go straight through to our returns hub here

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