Please find below a list of expected shipping times and thresholds.
Please note: This timeframe begins from the day your order leaves our warehouse and not from the day your order is placed.
| Economy | |
| Shipping time | 3 - 6 working days |
| Cost below €70 | €7.00 |
| Cost above €70 | Free |
| Express | |
| Shipping time | 1-3 working days |
| Cost below €70 | €15.00 |
| Cost above €70 | €10.00 |
Please note:
- Orders placed after 8:00pm UK time, will be processed and shipped on the next working day.
- Working days exclude Saturdays, Sundays, and public holidays.
- Orders with Express Shipping must be placed before 2:30pm CET, Monday through Friday, for same-day processing.
- Orders with Express Shipping placed after 2:30pm CET on weekdays, or during the weekend, will be processed on the next working day.
- Free Shipping and discounted Express Shipping will not be available in all shipping destinations.
Standard Shipping is not available in the following locations:
Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Vatican City, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Turkey & Ukraine.
Express Shipping will be the only available option for the above locations. Please see below the estimated timeframes:
| Express | |
| Shipping time | 1-3 working days |
| Cost below €50 | €18.00 |
| Cost above €50 | €10.00 |
If your parcel hasn't arrived within the expected timeframe and you haven't been notified of any delays, please contact our Client Services team, who will be happy to assist you.