Shipping Times

Please find below a list of expected shipping times and thresholds.

Please note: This timeframe begins from the day your order leaves our warehouse and not from the day your order is placed.

Please note:

• Orders placed after 8:00pm (UK time) will be processed and shipped on the next working day.
• Working days exclude Saturdays, Sundays, and public holidays.
• Orders with Express Shipping must be placed before 2:30pm CET, Monday through Friday, for same-day processing.
• Orders with Express Shipping placed after 2:30pm CET on weekdays, or during the weekend, will be processed on the next working day.
• Free Shipping and discounted Express Shipping will not be available in all shipping destinations.

Standard Shipping is not available in the following locations:

Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Vatican City, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Turkey & Ukraine.

Express Shipping will be the only available option for the above locations. Please see below the estimated timeframes:

If your parcel hasn't arrived within the expected timeframe and you haven't been notified of any delays, please contact our Client Services team, who will be happy to assist you.