All returns within Australia are subject to a fee, which will be calculated through the returns portal during the return registration process.
Australian returns are subject to a fee of $35, which will be deducted from your final refund total. For refunds to a Gift Card, $30 will be deducted from your total Gift Card value.
This fee covers fully tracked and insured returns shipping to our returns warehouse in the UK.
If you'd like to return or exchange items in your order, you can initiate a return using our online Returns Portal here.
If you have a question regarding returns fees or the return process, please contact a member of our Client Services team using the icons below.