We kindly ask that you don't combine your returns.
Each return request is linked to a specific order to ensure accurate processing and prompt refunds. Keeping returns separate helps us work more efficiently and reduces any confusion with your items. It also makes things easier for you, ensuring a smoother return process overall.
To ensure your returns go smoothly:
- Submit Individual Return Requests: Please start a separate return process for each order you're returning.
- Package Orders Separately: Use the return label provided for each order and avoid mixing items from different orders in the same package.
- Track Your Returns: Keep track of the tracking information for each return to stay updated on their progress.
We understand this policy may require a bit of an extra effort, but it’s part of our commitment to providing you with the best service possible. Our goal is to handle every return quickly, accurately, and efficiently.
If you have any questions or need assistance with your returns, our Client Services team are here to help. Feel free to reach out anytime!