At Lounge, our heartfelt mission is to empower and uplift everyone who shops with us, and that includes you! We welcome anyone who wishes to join us on this journey—whether you identify as a woman, a transgender individual, non-binary, a man, or if you have unique needs due to disabilities or neurodiversity. Whatever your story, know that we stand by your side, ready to support you every step of the way.
Our ultimate goal is to ensure that when you walk out of our doors, you do so having discovered your Lounge fit, and feeling empowered from the experience.
These are just a few of the steps we’re taking to cultivate your safety and comfort within our fitting rooms:
- Step into our expansive fitting rooms, designed with your comfort in mind. Whether you have unique mobility needs or require a serene space for quiet reflection, our fitting rooms are designed for you.
- Need a moment of respite from the hustle and bustle? Our ambient fitting rooms double as serene sanctuaries, providing a peaceful retreat for those seeking solace amid sensory overload.
- Experience the luxury of personalised fittings tailored to your unique preferences and needs. We can offer you individualised fits, advice, suggesting styles, and even grabbing you things from the shop floor to try. Your comfort and satisfaction are our top priorities, and our expert team is dedicated to ensuring you feel pampered and cherished.
- Embrace the convenience of online fittings via Tablets or our online messenger service. Perfect for those who prefer the comfort and convenience of virtual consultations or from the comfort of their own home.
- Take control of your shopping experience with our advanced booking options, allowing you to plan your visit at a time that suits you best. Your time is precious, and we want to ensure every moment with us is tailored to your needs.
- At the core of our ethos lies a commitment to genuine, empathetic interactions. Every conversation, every interaction, is infused with warmth, compassion, and understanding, ensuring you feel seen, heard, and valued.
Rest assured, we’re constantly fine-tuning our efforts to make your experience even more extraordinary, and we really appreciate your feedback to continue shaping our journey together.