At Lounge, our mission is to empower and uplift everyone who shops with us. We welcome anyone who wishes to join us on this journey - however you identify or whatever your story.
Our ultimate goal is to ensure that when you walk out of our doors, you do so having discovered your Lounge fit, and feeling empowered from the experience.
To ensure your safety and comfort within our Fitting Rooms:
- Our expansive Fitting Rooms are designed with your comfort in mind. Whether you have unique mobility needs or require a serene space, our fitting rooms are designed for you.
- Experience the luxury of personalised fittings tailored to your unique preferences and needs. Our staff are happy to offer personalised fits, advice, suggesting styles, and will be happy to bring any products that you wish to try on.
- Embrace the convenience of online fittings via in-store tablets or our online messenger service - perfect for those who prefer the comfort and convenience of virtual consultations or from the comfort of their own home.
- Take control of your shopping experience with our advance booking options, allowing you to plan your visit at a time that suits you best. Your time is precious, and we want to ensure every moment with us is tailored to your needs.
- At the core of our ethos lies a commitment to genuine, empathetic interactions. Every conversation is infused with warmth, compassion, and understanding, ensuring you feel seen, heard, and valued.
We’re constantly fine-tuning our efforts to make your experience even more extraordinary, and we always appreciate your feedback.
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