Skip to main content
Back to FAQs
UK
Select Region
UK
DK
DE
CH
EU
AU
CA
US
FR
NL
SE
Help Hub
How can we help?
Search
Need to return an item?
Go straight through to our returns hub
here
Categories
Feel Your Breast FAQs
Feel Your Breast FAQs
Feel Your Breast FAQs
See All Articles
Returns & Exchanges
Returns & Exchanges
Make a Return
Returns policy
Can I return my orders together?
Can I exchange my item?
Are returns free?
When will my return be processed?
I can't log in to make my return
I've returned a non-Lounge item by mistake
Klarna / ClearPay Refunds
See All Articles
Shipping
Shipping
Shipping locations
Where do you ship from?
Shipping Times
Track your order
Delivered but not received
Customs & Duties
Returned to sender
No parcel scan
Order ready for collection
Military addresses
See All Articles
General
General
Contact us
Influencer Collaborations/ Partnerships
Careers
Fake websites & accounts
Where can I find my order number?
Create an account
Do you offer gift wrap?
What will my order look like?
Why can't I log into my account?
See All Articles
Order amendments
Order amendments
Amend my order
Cancel my order
Update delivery address
Upgrade shipping
See All Articles
Order Issues
Order Issues
Lost Order
Missing Item(s)
Incorrect Item(s)
Faulty Item(s)
Damaged Parcel
See All Articles
Product & Sizing
Product & Sizing
How should I care for my items?
When will you be restocking?
How To Measure Myself
Sizing Charts
What Is S+?
See All Articles
Lounge Retail
Lounge Retail
Retail Feel Your Breast FAQs
Where to find us & what to expect
Finding your fit in store
Payment in store
Returning your store order
Inclusive Fittings Policy
See All Articles
Payment & Gift Cards
Payment & Gift Cards
Can I get a discount?
Student Discount
Blue Light Discount
I forgot to apply my discount code
Klarna T&Cs
Clearpay T's & C's
Gift Cards
Pending Payment
See All Articles
Popular FAQ's
Shipping Times
Returns Policy
Your Lounge Fit
Brexit