Paying with Clearpay allows you to split your payment into four equal, interest-free instalments.
How to use Clearpay:
- Select Clearpay as your payment method at checkout.
- Register or log in to your Clearpay account and provide your bank or card details.
- Complete your order - your payments will then be taken automatically.
To sign up for a Clearpay account, you must:
- Be at least 18 years old.
- Have a valid email address and phone number.
- Use a payment card registered in the UK (Visa or Mastercard).
- Be capable of entering into a legally binding contract.
- Have a valid address registered in the UK (Clearpay is only available to customers with a UK billing address).
Your first instalment will be paid when your order is placed. The remaining three payments will be automatically deducted from your selected payment method every two weeks. Your order value must be over £10 in order to use Clearpay.
You can use a gift card or discount code at checkout when paying with Clearpay. You are welcome to pay your balance early by logging into your Clearpay account.
If you wish to cancel or return your order, Clearpay will cancel your statement or refund your payment as soon as Lounge accepts the cancellation or return request.
Please note: Clearpay does not approve 100% of orders. They consider factors like sufficient funds on your card, your history with Clearpay, the amount to repay, order value, and the number of open orders.
Neither Clearpay nor Lounge run credit searches that could impact your credit rating at the point of purchase. This includes your application, missed payments, or debt collection stages.
If you do not have sufficient funds to complete your payment, a late fee of £6 will be charged. An additional £6 fee will be charged if the payment is not made within 7 days. Late fees will not exceed 25% of the total order value. Missed payments may negatively impact your credit score. For more information, please contact Clearpay directly.
If you have a question regarding paying with Clearpay, please visit Clearpay's Customer Service hub for a full list of FAQs and useful information.