We’re really sorry to hear that an item in your order has been oversold.
Although you were able to purchase the item through our website, when our warehouse team began packing your order, they found that an item was unfortunately no longer in stock.
If an item has been oversold, a member of our team will contact you with an update. Please keep an eye out for an email in your inbox.
Please note that if a refund has already been processed for the item, we will unfortunately won't be able to offer a replacement.
If an item in your order has been oversold and you require further assistance, please use the icons below to start a chat with a member of our Client Services team.