Please find below a list of expected shipping times and thresholds.
Please note: This timeframe begins from the day your order leaves our warehouse and not from the day your order is placed.
| Economy | |
| Shipping time |
5-14 working days |
| Cost below $100 | $7 |
| Cost above $100 | Free |
| Express | |
| Shipping time |
1-2 working days |
| Cost | $15 |
| Cost above $75 | $10 |
| Rest of world | |
| Shipping time |
2-5 working days |
| Cost | $15 |
| Cost above $75 | $10 |
Please note:
- Orders placed after 5pm will be processed on the next working day.
- Working days exclude Saturdays, Sundays, and bank holidays.
- The estimated delivery timeframes will take effect after your order has shipped.
- If you place an order on a non-working day, the shipping time frame will begin from the next working day.
- If you receive a shipment confirmation email on a bank holiday, your order will be dispatched the next working day.
- Economy shipping is not available in all locations. If this applies to your location, only Express Shipping will be available at checkout.
- Free Shipping and discounted Express Shipping are not currently available in all locations.
If your parcel hasn't been delivered within the expected time frame and you haven't been informed of any delays, our Client Services will be happy to help.
Use the icons below to start a chat with a member of the team.